Privacy Policy

At Mimosa Advice Services, we respect your privacy and understand the importance of protecting personal information.

This Privacy Policy explains how Mimosa Advice Services Pty Ltd collects, holds, uses and discloses personal information and how you can access or correct your information or raise a privacy concern.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and, where applicable, the Australian Privacy Principles.

Depending on how you interact with us, we may collect personal information reasonably necessary for our functions and activities.

This may include information such as:

• your name and contact details;
• information you provide through our website or contact forms;
• professional or business information;
• correspondence and communications with us;
• information relevant to providing our services or carrying out our regulatory and compliance responsibilities; and
• technical information collected when you use our website.

Where we need to collect sensitive information, we will handle it in accordance with applicable privacy requirements.

We may collect personal information directly from you when you:

• contact us;
• submit an enquiry through our website;
• communicate with us by email, telephone or other means;
• engage with Mimosa Advice Services; or
• otherwise provide information to us.

Where permitted or required, information may also be collected from third parties.

We may use personal information for purposes connected with our business and services, including to:

• respond to enquiries;
• communicate with you;
• provide and administer our services;
• manage relationships with authorised representatives and other parties we work with;
• meet our legal, regulatory and compliance obligations;
• maintain and improve our business operations; and
• protect the security and integrity of our systems and services.

We may disclose personal information where reasonably necessary for our business activities or where permitted or required by law.

Depending on the circumstances, this may include disclosure to professional advisers, service providers, regulatory bodies and other parties involved in supporting our business.

When you visit our website, certain technical information may be collected automatically. This can include information associated with your browser, device and interaction with the website.

Our website may also use cookies and similar technologies to support website functionality and understand how visitors use the site.

You can generally control cookies through your browser settings, although disabling certain cookies may affect how parts of the website operate.

Our website may contain links to third-party websites or services.

Those websites may have their own privacy practices and policies. We encourage you to review the privacy information provided by those third parties when using their websites or services.

Mimosa will need to confirm whether personal information may be disclosed to recipients located outside Australia and, where required, identify relevant countries.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

When personal information is no longer required, it will be managed in accordance with applicable legal and regulatory obligations.

You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, out of date, incomplete, irrelevant or misleading.

For privacy-related enquiries, please contact us at info@mimosaas.com.au.